Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage (including collaboration on files), and application integration. The service integrates with the Office 365 subscription office productivity suite and features extensions that can integrate with non-Microsoft products. Microsoft Teams is a competitor to services such as Slack and is the evolution and upgrade path from Microsoft Skype for Business.
Microsoft Teams is a collaborative digital workspace that is part of a Microsoft Office 365 subscription. It’s an integrated communication solution that incorporates voice, video conferencing, messaging, applications and file storage (using Microsoft SharePoint hub sites).
Teams is easily accessible across any device via the Cloud and brings together people, conversations and content along with the tools specific teams need to collaborate. Infinity Group use Microsoft Teams as their complete communication platform for all calls, video conferencing and document storage.
Since the COVID-19 pandemic in the UAE, many businesses have chosen to implement Microsoft Teams for remote working and where schools were forced to close, Microsoft Teams for Education has been quickly implemented by many schools.
Employees can privately chat with individuals using the instant messaging functionality or participate in team conversations within the specific teams they are allocated within. A single ‘team’ can include up to 5000 people. Chats are formed of threads and are easily viewed by the entire team. Each team member can participate and securely share documents with everyone within the team.
To maintain control, you can assign an admin manager to set up all your teams and assign file access preferences to ensure only certain employees are unable to access documents and be part of conversations.
Employees can use Microsoft Teams to make high quality voice calls to colleagues which can involve up to 250 people. Calls ring on a desktop and mobile device simultaneously.
The call manager/voicemail call groups functionality is extensive and calls to external numbers can be easily routed through Microsoft Teams via SIP Trunks. Using Teams as your business communications platform alleviates the need for expensive handsets as you can use a headset or your computer/mobile audio instead.
Video conferencing is easy within Microsoft Teams. You also have the ability to screen-share at the touch of a button and collaborate on documents whilst you are in the conference itself.
By integrating the Microsoft SharePoint hub and team sites, employees have access to all their documents via the Microsoft Teams platform. This is a secure and efficient way of managing, collaborating and accessing documents.
Hub sites are a way of connecting Microsoft SharePoint and Microsoft Teams resources together. A good example of this is if you have several countries in your organisation and would like to group all of the SharePoint and Microsoft Teams together, a Hub site will allow you to do so. This provides a consistent brand and top link navigation across the SharePoint, meaning if you create a UK hub, all of the sites can be associated to this one place making it easier to navigate and manage the brand across sites.
Microsoft Teams for business brings together the full suite of Microsoft Office 365 applications to provide a true hub for teamwork. Word, Excel, PowerPoint, SharePoint, OneNote, Planner, Power BI and Delve are all built into Microsoft Teams so people have all the information and tools they need within one application.
There are also several third party applications that easily integrate such as Trello, Evernote, Survey Monkey and a whole host more.
Microsoft Teams for business is a fully integrated communication platform. Once your organisation adopts Microsoft Teams as its’s communication platform, employees will rarely have to leave it to access files and features they need in order to perform their role. Within Teams itself you have the ability to setup meetings as Teams conveniently syncs with your Outlook calendar. Within your meeting invites you can include a Teams meeting link so participants can click to join the meeting call directly without the need to enter any call conferencing numbers.
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